At Irui, we take great care in crafting each piece with quality and attention to detail. Please note that:
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We do not accept returns or refunds on any purchase.
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Exchanges are only possible for a different size in the same style.
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To be eligible for exchange, the item must be unused, unworn, and returned with original packaging and tags intact.
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Sale or discounted items are not eligible for exchange.
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Once received and inspected, approved exchanges will be shipped within 5–7 business days.
For assistance with an exchange, please contact us at label.irui@gmail.com